Important informations;
Conditions of Purchase, Payment, Cancellation, Return and Postponement:
For reservations made on our website,If you request the cancellation of the reservation up to 8 hours before the tour takes place, the cancellation is carried out unconditionally and without interruption.If cancellation is requested within the last 8 hours of the tour, the refund fee is defined as a coupon to the customer's account and can be used against any tour on our website within 1 year. If the tour is not attended at the starting time of the tour arbitrarily and a refund is requested, 50% of the total amount is returned as a shopping coupon. And it can be used in all tours on our website within 1 year.
All postponement and change processes requested until the realization time of the tour can be postponed to the available date uninterruptedly and unconditionally, or tour changes can be made.
You can submit your cancellation, refund and postponement requests by contacting us via telephone and other live communication channels between 10:00 - 20:00 every day.For requests you make outside of our working hours, you can contact our WhatsApp support center (0532 421 31 06) or by e-mail. (info@orkandenizcilik.com.tr) The message/e-mail time you send will be considered as the cancellation/change request time and the contract will be applied accordingly.
In case of delay, occupancy or cancellation that may occur in the realization of Starcraft Alanya tours, another tour that will provide the same service and conditions is offered to the customer, or the user is provided with the convenience of changing to another tour according to his own preference. If the customer requests a refund, the full amount paid will be returned to the bank account unconditionally.
You can safely create your reservation online 24/7: Your entrance ticket will be automatically sent to your e-mail address.
Confirmation of the Contract:
The reservation form on the detailed detail pages of the tours we offer on our website; When you complete your reservation by filling in with your picking place, date and time selections, clicking on the make reservation button, typing your e-mail address, name and surname, on the page you will proceed, by paying the deposit rate specified over the total price with your credit card for the tour and features you have selected, or the full amount of the relevant price. Orkan Denizcilik declares and undertakes that it fully accepts the terms of this contract, which it has concluded with Marina Insurance Brokerage.
Our services:
You can book all the daily tours we offer on our website at least 12 hours in advance, and take advantage of all the special offers, advantages and discounts we offer.
Privacy Policy:
starcraftalanya.com is not responsible for any damages that may occur if the user name, password and other information is received by third parties. However, in order to prevent the formation of new damages, the issue should be conveyed to starcraftalanya.com representatives immediately. All software, logos and other designs on the site belong to starcraftalanya.com and cannot be used other than for reproduction and site use. In case of use, penal provisions are reserved. All kinds of restriction authority belongs to starcraftalanya.com. All kinds of immoral words, threats, insults, derogatory words and words, political comments will not be made, posts will not be created, no correspondence will be made to prevent other users from using the site, services within the application will not be abused, It is the most important rules of the site that unfounded reservations will not be made. Legal action will be initiated to impose legal and penal sanctions against users who are found not to comply with the above rules, as well as an appropriate amount of compensation is requested.
Payment:
Payment for the reservation to be made from Starcraftalanya.com can be made in the form of payment at the door, provided that the reservation code is shown.
Personal data:
While making a reservation from starcraftalanya.com, the user has approved this agreement and consented to share contact information and address information with third parties. Personal credit card information and data that may harm the user cannot be shared with third parties. Starcraftalanya.com has no responsibility if the personal data cannot be properly stored by the user and/or shared with third parties. Starcraftalanya.com cannot be held responsible for the damages mentioned in this matter or in other articles, and no compensation can be claimed from Starcraftalanya.com.
For purchases to be made with a foreign bank card/credit card, the user who bought the tour himself/herself can make the 3D transaction, declares that he accepts the payment by message and cannot hold Starcraftalanya.Com responsible for the cancellation of the transaction and cannot cancel the payment transaction in his own country. /p>
In all our daily tours; You are insured under the compulsory transportation and travel insurance. Starcraftalanya.com is not responsible for any damage to life or property during the tour.
Authorization Agreement:
Alanya Courts and Enforcement Offices are authorized in case of dispute. The user declares, accepts and undertakes that he will comply with the site agreement and rules upon the completion of the contract.
Starcraftalanya.Com – Web Site Management
Orkan Denizcilik Marina Sigorta Aracılık Tic.Ltd.Şti.
Önder KABAKÇI
info@orkandenizcilik.com.tr
+90 242 511 80 46 | +90 532 421 31 06
